“I can’t believe you are walking around like this,” Loretta recalls him saying after reviewing x-rays of her severely arthritic left hip, which had caused over two years of suffering with lower back pain.
Prior to that appointment, Loretta had been seeing providers at another orthopedic practice to address her debilitating pain, but the injections they gave her had little positive effect.
Loretta felt she had reached a dead end, until her landlord encouraged her to visit Ortho Rhode Island, where her sister had been seen. A physical therapist who attends Loretta’s church also echoed this recommendation, so she decided to book an appointment.
That decision became the first step in a life-changing process. At her first appointment, Dr. Kay evaluated Loretta and recommended a total hip replacement. After reviewing the informational materials Dr. Kay provided, Loretta called to schedule her surgery with him the very same day, on the ride home from Ortho Rhode Island.
“Dr. Kay – the bedside manner was amazing,” she continues. “Everybody that I talk to, if they tell me they have a hip problem, I say, ‘Let me tell you about my doctor! Go see Dr. Kay, Dr. Andrew Kay!’”
Now Loretta is experiencing the benefits of her surgery – not just for her hip, but for her health in general. She feels even better than she did before her painful hip arthritis set in, a feeling supported by Loretta’s primary care doctor, who has noted the improvement in her overall health.
Her excitement hasn’t waned since that day at church. When Loretta discusses her progress over the last year and the care she has received, her enthusiasm speaks for itself.
“I would recommend Ortho Rhode Island to anybody,” Loretta says, before she corrects herself with a smile. “To everybody!”
Learn more about joint replacement at Ortho Rhode Island,