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Patient Registration


For Orthopedic Appointments

Scheduling Your First Appointment

  • Please have your insurance information available when you call to schedule.
  • We will obtain as much information as possible to verify coverage before your visit, to properly advise you on our billing process.

After Your Appointment is Scheduled

  • You will receive confirmation from Health iPASS via email or text, with a link to fill out your patient intake forms.
  • You will also receive an email from Exscribe, our Electronic Health Records partner, with a link to complete your medical history forms ahead of your appointment.

Your First Appointment

  • If you haven’t filled out your patient intake forms and medical history remotely, we will provide a tablet during your visit to complete these forms.
  • If your insurance coverage is an HMO plan, a referral from your primary care physician (PCP) is required. Please call your PCP or our office if you are not sure.

If you use Health iPASS for contactless check-in, please let the front desk know when you’ve arrived at the office.

First Appointment Checklist:

  • Picture ID, such as a valid driver’s license
  • Insurance cards (primary and secondary)
  • Insurance co-payment
  • Referral form from your Primary Care Physician, if needed
  • Any x-rays, MRI reports, etc. related to your current orthopedic condition

For MRI Appointments

After Your MRI Exam Has Been Scheduled

  • Please call our office as soon as possible for a complete screening.
  • We will review screening information during your phone interview and when you arrive for your MRI.
  • Some people cannot undergo an MRI exam or may need special preparation. It is important to inform us if you have any of the following:
    • A cardiac pacemaker or implanted cardiac defibrillator
    • A prosthetic heart valve
    • A history of previous brain aneurysm surgery
    • A history of a metallic fragment injury to the eye
    • A history of a shrapnel wound
    • Any implanted metallic devices. For example: prostheses, limb replacements, Harrington Rods, drug infusion pumps, IUD’s, neurostimulators, ear implants, and some eye implants
  • In some cases, a family member is welcome to stay in the room with you during the scan. However, he or she will need to undergo our screening process.

Preparing for Your Visit

  • For most MRI exams you may eat, drink, and take any prescription medications as usual. We will advise you if your exam requires different preparation.
  • Please bring any related studies such as CAT scans, outside x-rays, or any other MRIs.
  • Please arrive 20 minutes before your scheduled exam so that we may take additional information and answer your questions.
  • Please leave your valuables at home. No metallic items such as jewelry, watches, keys, etc. can be brought into the MRI exam area.
  • When you arrive for your MRI, please check in with the receptionist.
  • You may resume normal activities immediately following your scan.

Cancellations

If you need to cancel or reschedule an appointment, please contact us at least 24 hours ahead, so your appointment time can be allocated to another patient seeking treatment.

We value your time, and make every effort to run on schedule. Emergencies may occur that cause delays beyond our control. We apologize in advance if you are kept waiting or have to reschedule your appointment. To avoid any inconvenience, please ensure our office has both your home and business phone numbers.

Click to learn more about our COVID-19 policies to protect your health and safety.

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