Patient Registration

Scheduling Your First Appointment

• Please have your insurance information available when you call to schedule.
• We will obtain as much information as possible to verify coverage before your visit, to properly advise you on our billing process.

After Your Appointment is Scheduled – Activate Your Portal

Ortho Rhode Island has transitioned to a new Electronic Medical Record (EMR) system called Modernizing Medicine. This system allows you to access your health information, communicate with our care team, pay your bill, and more. To ensure a smooth transition, we encourage you to set up your Patient Portal and download our APPatient app.

• To get started, you will receive an email from welcome@practicemailer.com:
  • If you have not received the email, please call our office at (401) 777-7000 for assistance activating your account.
• The email will include your login credentials:
  • Username: The email you provided to Ortho Rhode Island
  • Practice URL: ons.ema.md

Click the “Activate Account” link to access your Patient Portal using Google Chrome or Mozilla Firefox, and set your password. The link will expire after 72 hours.

Patient Portal Link

(access after activating your account via email from welcome@practicemailer.com)

Download APPatient

Please download the APPatient app on your smartphone using one of the links below:

• Apple device: Download on the App Store
• Android device: Get it on Google Play

When logging into APPatient, you will need:

• Username: The email you provided to Ortho Rhode Island
• Password: The password you created for your Patient Portal
• Practice URL: ons.ema.md

Complete Patient Intake Forms

• Before your appointment day, download APPatient and complete your intake forms. You will receive a text reminder to complete them.
• If your insurance coverage is an HMO plan, a referral from your primary care physician (PCP) is required. Please contact your PCP or our office if you are unsure.

First Appointment Checklist:

• Picture ID (such as a valid driver’s license)
• Insurance cards (primary and secondary)
• Insurance co-payment
• Referral from your Primary Care Physician (if needed)
• Relevant X-rays, MRI reports, or medical records

After Your MRI Exam Has Been Scheduled

• Please call our office as soon as possible for a complete screening.
• We will review screening information during your phone interview and upon your arrival.
• Notify us in advance if you have any of the following:
  • Cardiac pacemaker or implanted defibrillator
  • Prosthetic heart valve
  • Previous brain aneurysm surgery
  • Metallic fragment injury to the eye
  • History of shrapnel wounds
  • Any implanted metallic devices (e.g., prostheses, Harrington rods, neurostimulators, IUDs)
• Family members accompanying you into the MRI room must also undergo screening.

Preparing for Your Visit

• For most MRI exams, you may eat, drink, and take your regular medications unless otherwise instructed.
• Bring any related imaging studies, such as CAT scans, X-rays, or prior MRIs.
• Please arrive 20 minutes early to complete necessary paperwork and screening.
• Leave all valuables at home. No metallic items (e.g., jewelry, watches, keys) are allowed in the scan area.
• Check in with the receptionist when you arrive.
• You may resume normal activities immediately after your MRI.